Privacy Policy
Last Updated: March 2026
1. Information We Collect
We may collect personal information when you interact with our website, including:
- Name
- Email address
- Phone number
- Pet information
- Appointment details
- Information submitted through forms
We may also collect non-personal data such as browser type, IP address, and website usage.
2. How We Use Your Information
- Schedule and manage appointments
- Communicate with you about services
- Send reminders and updates
- Improve our website and customer experience
- Provide customer support
3. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share information with trusted third-party providers strictly for operational purposes.
4. SMS Privacy Policy
No mobile opt-in data or numbers will be shared with third parties or affiliates for marketing or promotional purposes.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared
with any third parties under any circumstances.
5. Cookies & Tracking
Our website may use cookies to improve functionality, analyze traffic, and enhance user experience.
6. Data Security
We take reasonable measures to protect your personal information from unauthorized access or misuse.
7. Your Rights
You may request access, correction, or deletion of your data by contacting us.
8. Contact Information
Willow Grace Veterinary Hospital
311 W Main Street
Middletown, Delaware
Phone: (302) 378-9800
Email: office@willowgracevet.com
